Our Challenge
Across Canada, socio-economic forces are increasing the frequency and intensity of security and safety incidents in public spaces, including libraries.
The Impact
Despite being a small percentage of customer interactions, these incidents significantly impact employees’ sense of safety and public perceptions of libraries as welcoming and accessible spaces.
Toolkit
To support each other through these challenges, members of the Canadian Urban Libraries Council/Conseil des Bibliothèques Urbaines du Canada (CULC/CBUC) formed a Safety and Security Working Group to build a toolkit of best practices for public libraries to consider.